Client information · Fraud protection

Fraud prevention
in action.

At Gold For Life, we take fraud prevention seriously—protecting your investments and ensuring fair practices for all clients.

How we protect you
A person using a phone beside a laptop
R30 millionin gold coins delivered since October 2023

Our safeguards

How we protect you.

Our strict measures and legal action ensure your coins stay safe – no matter the challenge.

Strict Verification Process

  • Full payment required before delivery – No exceptions.
  • Up-to-date documentation (ID, address, contract details) is mandatory for all clients, estates, or trusts.
  • No unauthorized third-party pickups – Stops scammers in their tracks.

Real-Time Fraud Detection

  • Every order is cross-checked against past collections – duplicate claims are flagged instantly.
  • 45-day compliance window – Incomplete forms or delays halt delivery, preventing fraudulent attempts.

Clear Terms, Clear Protection

  • At Gold For Life, transparency is key. Our contracts clearly outline all policies related to coin ownership, claims, and collection processes, ensuring that every transaction is fair, secure, and protected from fraudulent activity.

By adhering to these terms, we create a system where legitimate clients receive their rightful coins without delay, while fraudulent attempts are swiftly identified and blocked.

We encourage all clients to review our terms carefully – understanding these guidelines ensures a smooth, hassle-free experience and keeps the integrity of our system intact. View our terms and conditions here.

Highlights

Stopping fraud
before it happens.

25%of all claims are double-collection attempts

In 2024 alone, we identified and blocked over 50 fraudulent attempts to claim coins twice, safeguarding honest clients and maintaining the integrity of our system.

An example case

A client contacted us in September 2023, requesting a coin. Upon investigation, we confirmed that the coin had already been collected on 29 June 2018. Attempts to reach the client were unsuccessful, and no valid contact details were provided.

Resolution

The coin had already been issued, and no further entitlement was found. Case closed.

A gold Krugerrand held carefully in a white glove

Collection & delivery

Fast, secure delivery
for legitimate clients.

21business days
average turnaround

21-Day Average Turnaround – Verified orders are processed efficiently. The last 50 deliveries since 2024 were completed in 21 business days from payment to handover.

Fraud Delays Are Rare – Only suspect cases experience delays. Protection comes first.

Original GFL notice: Johannes Mavuso is no longer employed by our organisation.

Former Employee Alert

Please note that Johannes Mavuso is no longer employed by Gold For Life. His departure was due to serious misconduct involving unethical and fraudulent activities.

If you are contacted by him, do not engage and report the interaction to us immediately via our contact page or email.

Report a suspicious contact

Warnings we share

Know what to look out for.

Beware of Fraud Indicators

  • Requests from outdated addresses or unverified third parties – Major red flags.
  • Incomplete paperwork or payment disputes – Signs of potential scams we block.

Your Role in Fraud Prevention

  • Keep your contact details updated.
  • Meet collection deadlines.
  • Report suspicious activity.

Your vigilance helps us keep fraud out of the system.

The bigger picture

We fight back.

Our strict measures and legal action ensure your coins stay safe – no matter the challenge.